I’m on my way to the SXSW Conference in Austin Texas. This will be the third time I’ve gone. The first time was in 2000 and I met my boss and co-worker there, though I didn’t know it at the time. The second time was last year and I gave a little presentation about being a community moderator for a job. As I mentioned in this photo on Flickr — and I’m working on a longer post about the topic for librarian.net — I culturally identify as a librarian, whatever that means, but being a community moderator (or Chief of Operations when I’m sounding fancy) is what pays the bills and is the bulk of my income. It also keeps me in computers and free Internet when I travel but I’m one of those folks who loves what they do so I could probably get paid in sand and still be doing this.
It’s only been lately, really, that you could say “Oh I ‘run a community’ for my job” and have people know what you meant. Back in the day AOL had people who sort of kept track of what was going on in chatrooms and had some admin privileges but nowadays if you interact with any website that allows you to post or comment or rate anything, chances are there’s someone like me behind the scenes making sure it goes smoothly. The panel is going to be talking a little bit about that: what does it mean to do this sort of thing as a job, or even a career? I’ll be on the panel with people from Flickr, YouTube, CurrentTV and Etsy, all big name sites. I’m sort of the small potatoes person. MetaFilter was a community before any of those sites existed, but it’s stayed pretty small (relatively) and texty and off of people’s radar. That said, Matt Haughey who runs the place has been doing some form of community moderation since 1999 which is the Stone Age in Internet time.
People often ask how they can get a job like mine. Sometimes that means running a website, sometimes it means doing public speaking stuff, sometimes it means rural public librarian stuff, sometimes it’s teaching email to old people. The way the crazy swinging mobile of my work-life arrangements work, it would be hard for me to do any one of these things without the other three (though I do think about it) and my advice often turns into some hippie-dippy “follow your bliss” combined with “don’t get into debt so you can work for cheap while you wait to get paid well for being good at what you do” The last bit of advice I have is “You don’t want my life” Not that it doesn’t work well for me, it does, but when I talk about what’s really involved in keeping all these balls in the air (lots of travel, lots of online time, lots of multitasking, lots of new faces and places, lots of diplomacy, lots of apologizing for me and for others, lots of late nights) it’s really rarely other peoples’ idea of a good time.
I tend to re-configure these questions into something more like “How can I live where I want and do what I want while feeling like I’m having some sort of positive effect in the world?” and that’s the question I try to answer. I’m looking forward to hearing what the other panelists have to say about similar questions.