I created a series of classes and drop-in times using community technology resources to teach basic skills computer classes to area residents. I also worked with area librarians to strengthen their technology offerings and help support and maintain their library computers.

I am a part time librarian at the Tunbridge Public Library. We serve a population of roughly 1000 people. I am responsible for maintaining the four public and staff computers and automating the library (we are going from a card catalog to Koha).

I was the Director of Operations of the popular online community MetaFilter.com. I managed a staff of six, developed policies and procedures for community management and maintained the FAQ and the offsite wiki.

I write a bi-monthly column called Tech Tips for Computers in Libraries magazine outlining simple technological advice and strategies for small and tech-poor libraries.

I designed and implemented library programs outside the library, gave tours, and taught classes for target populations of seniors and teens. I also designed and maintained the library's website.

I graded the California Achievement test essays for ETS on an ongoing temporary basis. I worked to tight specifications and evaluated essays on several criteria. I was one of the faster scorers, scoring upwards of 120 essays in each four hour period. I was promoted to scoring leader after one year.

I was one of the early researchers when Google Answers was still in beta. I answered questions asked by customers via an online interface and gave feedback on the beta software that we were using. Maintained a researcher rating of 4.5 stars [out of five] over seven months of work.

I was the first full-time support mail handler at Speakeasy Networks. I managed a team of three to five mail support techs in answering email with a 24 hour or less turnaround time. Support inquiries ranged from very simple tech questions to complicated DSL routing and configuration issues. I wrote 40 form letters that were emailed out on a variety of support issues and also proofread and helped maintain the support web site and the support knowledge base entries.

As a researcher I did brief and lengthy research projects using the Internet, library reference tools and phone interviews. I worked with a quick turnaround time and prepared reports on educational topics using statistics, personal statements, market research, and online databases.

As an interim director, I kept The Foundry viable while we searched for a regular director. I administered and maintained programs, I wrote and received grants, and implemented office procedures and systems to keep the Foundry running smoothly while undergoing a transition in management.

I worked at the reference desk helping students find library materials to assist them in writing papers and answering questions. SCC has a large percentage of foreign/ESL students which presented a special challenge. I assisted in helping them locate materials, use the online databases, and access materials on the Internet. I regularly taught library classes in the use of search engines and the Proquest magazine index. I was also responsible for eye catching book displays and updating the web site.

I did a variety of short term research projects and presentations on topics such as market research, finding high level employees with specific skill sets, and tracking down obscure and hard to find information for a headhunting firm. I worked under tight deadlines and used Internet resources for research as well as the library.

As the Instructional Technology Specialist, I developed and maintained a program to teach computer skills to people who were learning English as a second language or had not gotten their GED yet. I designed and taught classes in Internet skills, word processing, keyboarding, and basic computer skills. I also developed web pages for use in these classes. I taught training sessions for other service workers in the uses of Internet technology to keep abreast of current issues in their fields.

I worked independently to set up computers and install software at seven Family Support Centers in Seattle. My job involved training staff and clients in the use of multiple software packages primarily geared towards family learning activities and job training skills. I taught classes to children and adults in various computer skills. After graduating, I was employed with the city as a consultant which also involved troubleshooting and maintaining staff computers as well as public computers. I also equipped some of the centers with web pages and email accounts.

I worked independently on nights and weekends at the Natural Sciences Library reference desk answering reference questions and instructing patrons how to use the library and local and Internet databases. I also designed and coded some of their web pages.

I assisted in setting up and opening a news-oriented special library in Bucharest Romania. Prior to a local librarian being hired, I was responsible for unpacking, sorting, and shelving incoming books and serials. I also set up and created help sheets for the CD-ROM databases. Once the library opened, I worked answering reference questions and providing instruction on the computers, as well as defining the job description and initiating a search for a local librarian.

I taught Internet research methods to local Romanian journalists and assisted in setting up a local Internet node. Since local Internet connections were erratic, I taught low-tech access methods such as using gopher, mailservers, archie and lynx as well as higher-tech methods such as Netscape and Mosaic.

Wrote software review articles for upcoming Wilson book reviewing reference works. I tested and evaluated Microsoft Encarta 1994, Microsoft Bookshelf 1994 and Grolier's Encyclopedia. Articles were written to rigid specifications and included explanation and analysis of each of the works' features including search engines, interface, user help and documentation.

As part of a bibliographic instruction class, I taught library labs for undergraduate students. These labs had five to twenty-five students at a time and included information on how to search for information using the on-line public access catalog, available databases and Internet resources. Some labs were linked to assignments in other classes and would be tailored to primarily cover specific resources. I also created and used handouts to better explain search techniques such as Boolean operators and search limiting.

Wrote a student column for the Washington Library Association's magazine, Alki, in an attempt to forge a link between library students and library professionals in Washington state.

Instructed students in classes and individual tutoring on how to improve their scores on standardized tests. Classes taught included SAT, GRE, LSAT and TOEFL as well as vocabulary-building classes. Topics covered included algebra, geometry, reading comprehension, logical reasoning, grammar and memory techniques.